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Full TimeMusic

Community Production & Product Manager

RefractionDAO requires a lead to organize and manage Community operations across the dedicated team, guild leads, membership base, partners, affiliated DAOs, and in-house product development team. This person is adept at proactively advancing a team along ever-evolving schedules, capturing notes, and communicating crucial information while simultaneously managing day-to-day Community logistics. This pivotal role works closely with the Community Lead, Operations, and cross-functionally across guilds to ensure the smooth running of RefractionDAO. This manager will also support, build and optimize systems to steward a constructive environment where all stakeholders and members receive value from the Community. This lead must have an understanding of Refraction’s artists, events, and community within the larger context of web3. In a parallel and interrelated responsibility, this position will manage the artist-focused Generate filter app, with over 400K downloads, and help cultivate its usage with the Refraction community. Roles & Responsibilities - Run Community-related production across Discord, social media, events, IRL, the metaverse, digital content (editorial, radio), partnerships, sponsorship, and NFT drops. - Own the Community production schedule and all dates and deadlines to support RefractionDAO’s overall production efforts and teams. Coordinate, manage and support member onboarding and Community interaction via a custom Airtable database in conjunction with Operations. - Administrate team meetings and take minutes, organize and archive Community assets and documents. - Manage and ensure timely delivery of key Community initiatives including newsletters, town halls, digital events, Snapshot votes, etc. - Coordinate ad-hoc contributors and Community-member staffed teams (Outreach, Discord moderation, content sourcing). - Manage Community team and member support of Refraction initiatives (Drops, events, editorial) through partner DAOs, and related Discord communities (arts, collectors) - Coordinate web3 integrated membership participation in IRL gatherings (scheduling, RSVPs), festival events (guest list, volunteers), and metaverse meetups (access, invitations). - Support and evolve MicroDAOs and DAO-DAO programs in regards to outreach, onboarding, scheduling, initiatives, token exchanges, and extended community relations. - Share learnings and feedback to ensure the ongoing improvement and optimization of the DAO’s process and practices. - Manage Generate filter app development resources; organize and track product sprints; coordinate community, artist, and partner testing; and manage product deployment across traditional and web3 channels.


- Solid experience in project management or an operational role, especially pertaining to Community organization Excellent written and team communication skills - Ability to both set up big picture systems and hone in on minute details Product development management experience - Expert creative problem solver who stays calm under pressure - Passionate about efficiency and optimization - Clear and succinct communicator, who can produce effective process documentation and attractive spreadsheets - Up-to-date knowledge of web3 ecosystem and tools - Proficient in Google Workspace, Airtable, Clarity, and Notion, or always willing to learn


Commensurate with Experience. Monthly in USDC and $REFRACT token.

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